A Quick Update from Cameron & the Team:
Hi everyone!
If you’ve heard a few whispers around the warehouse lately, they’re true! We’re excited to share that Springfield Florists Supply will be launching a brand new Business Management System (BMS) this fall.
This is one of the biggest investments we’ve made in our business in quite some time, and while there will be plenty of work happening behind the scenes over the next several weeks, we believe it will result in a better experience for our customers.
As we prepare for this transition, I wanted to share a few updates so you know exactly what to expect over the coming weeks.
Customer Account Migration
As part of this transition, we will only be migrating customer accounts that have made a purchase within the last 18 months.
This allows us to begin with the most accurate and up-to-date customer information possible while keeping our new system clean and organized.
If you have not placed an order with us during that time, your account will not automatically be transferred to the new system. Don’t worry, this doesn’t mean you can never do business with us again. If you decide to shop with us in the future, we’ll simply help you set up a new account in our updated system.
You May Be Hearing From Us
Over the coming weeks, our team will be contacting many of our customers to ensure their account information is current before we launch.
During this process, we may ask you to:
• Review and update customer account paperwork
• Verify contact information
• Confirm or update payment information
• Complete any additional forms required for the new system
These updates will help ensure your account is ready for launch and allow us to provide you with the smoothest experience possible from day one.
What Happens Next?
Our team has officially begun training, and over the next several weeks we’ll be learning every aspect of our new system so we’re ready to hit the ground running.
As we get closer to launch, we’ll continue sharing updates right here on our website, through email, and on social media. We’ll let you know about important dates, any temporary changes you should be aware of, and the exciting improvements you’ll soon be able to enjoy.
Thank you, as always, for your continued support, patience, and trust in Springfield Florists Supply. We’re incredibly excited about this next chapter and can’t wait to share it with you.
See you soon!
Cameron & the Springfield Florists Supply Team
Exciting News About Our Future at SFS
As Springfield Florists Supply has continued to grow over the past century, so have the needs of both our business and our customers. While our team has always worked hard to provide the best service possible, we’re excited to announce a major investment in the future of SFS and in your experience with us.
Beginning this July, our team will be training on a brand new Business Management System that will serve as the foundation for everything we do. From purchasing and sales to inventory management, shipping, accounting, and more, this system will help us operate more efficiently and serve you better than ever before.
Even more exciting, this transition includes the launch of a completely redesigned Web Shop that will become your one stop destination for all things Springfield. With a cleaner look, improved navigation, enhanced features, and a more user friendly purchasing experience, sourcing flowers and supplies will be simpler, faster, and more stress free than ever.
We’ve spent the last year working behind the scenes to prepare for this exciting step forward, and we’re thrilled to finally begin sharing it with you.
Over the next 10 weeks, our team will be completing training and preparing for the transition. During this time, there may be occasional adjustments to operating hours or service schedules. If any changes affect our customers, we’ll be sure to communicate them well in advance.
We can’t wait to show you what’s coming next! Thank you for your continued support and for helping us grow. Here’s to the next chapter of Springfield Florists Supply!
