Springfield Florists Supply is a wholesale provider of fresh cut flowers & hard goods. We only sell to the professional florist, with proper documentation from the state in which they conduct business. All purchases are assumed to be for resale. If proper documentation is not provided we will charge sales tax on sale. Customers must fill out paperwork & be approved before they can purchase from Springfield Florists Supply. We may require an initial minimum purchase of $500.00 to open an account

To open an account the customer information packet needs to be filled out completely, including signatures. The forms must be returned to us with a copy of state issued Business ID/Resale Certificate. After all information is reviewed and verified then an account would be opened. Having an account does not convey any form of credit terms. All new accounts are strictly C.O.D. Springfield Florist Supply Inc. only extends credit terms to businesses that demonstrate strong payment history and credit worthiness. You will also be required to fill out a separate house account credit application. You can download the NEW C.O.D CUSTOMER ACCOUNT INFORMATION applications for opening an account below. Reseller Forms by State: CT, MA, NH, NY, VT (Click to download)

We accept cash, checks, money orders, and the following credit cards: Visa, MasterCard, American Express, Discover, and Debit cards for COD & in-house purchases. Credit cards will not be accepted as payment on house charge account. Springfield Florists Supply will charge $35.00 per check or 5% of the face amount of the check, whichever is greater, on any check returned by the bank. Another fee of $35.00 will be charged by our collection company “Electric Checks” for re processing the check.

Yes! We look forward to meeting our customers and encourage you to stop in meet our staff and look at all the products that we have to offer. Please refer to our business hours before stopping in or give us a call.

Click HERE for Hours We do adjust hours near holidays so please give us a call for most up to date information.

If you have received something damaged, please notify us immediately or within 24 hours of receipt of merchandise. Please do not remove any packaging or sleeves that came with product. We request that you immediately take picture of product and email them to orders@sfsflowers.com with the following information; invoice number, item, qty and reason for credit request. All items are to be returned before credit is issued. Returned Supply items may be subject to a 10% handling charge. Holiday merchandise is not r eturnable after the holiday.

Customers are assigned to territory by Ship via which can be found on an invoice. We encourage customers to allow us use of a lock box to facilitate early deliveries to your shop. For COD accounts a credit card # will have to be on file so that payment may be processed before delivery. If you are interested in setting up a lock box please contact us.
The following are the days of service for those areas:

Orders for delivery should be at least $200.00 and may be a combination of supplies & fresh products. The minimum can be a total of several smaller invoices for delivery on the same day. We understand that sometimes you can’t justify buying enough product to meet the minimum and will waive the minimum requirements for customers who buy on daily basis and are in good credit standing. Please Note: we will charge a service fee along with a delivery charge for orders that do not justify the expense of a delivery. You are always welcome to pick up to avoid the service fee.

9:00 pm the night before requested delivery day.

Once you have filled your cart and placed the order a confirmation email will be sent to the following three places;

• Email Address from Customer Shipping Information
• Orders@sfsflowers.com
• Assigned sales person at SFS.

We ask that when checking out on the Customer Shipping Information Section to provide a CELL phone number . This will allow us to contact you if we have any questions about order before delivery leaves in the morning.

Please email Orders@sfsflowers.com